“Almost all Quality improvement comes via simplification of design, manufacturing, layout, processes, and procedures.”
Quality Vision, Mission, Strategy, Business Plan
- define the Quality vision, mission and business plan - define the strategic pillars for your business - set concrete metrics to track progress.
Quality Organisation
- define key roles & accountability - define functional competences - develop individual training plans - develop competency based job descriptions - recruit and retain talent
Quality Culture
- define your Quality culture - emphasize Quality culture as a leadership priortiy - be credible in your messaging - empower all employees to be ambassadors of your Quality culture - Define and train relevant tool - share best practice - reward positive behaviour
Procedures and Tools
Quality in Design · Supplier Quality Management · Manufacturing Quality · Logistic & Warehouse Quality · In-Market Quality Management · Traceability & Transparency
Governance & Performance
- Define relevant committees and routines - define powerful KPIs - drive continous improvement